Opinions expressed by Entrepreneur contributors are their own. of holidays it can be hectic, but one thing that always helps is a list. Even Santa Claus needs one – and I hear he checks twice! I have a holiday routine that I follow every year to help me reflect on how my business has performed…

Opinions expressed by Entrepreneur contributors are their own. Andrew Carnegie was at the height of his success in the early 1900s, and he had a vision that would define his legacy and inspire countless entrepreneurs for generations. Carnegie was born into a poor family in Scotland, but he immigrated to the United States, where he…

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Opinions expressed by Entrepreneur contributors are their own. These days, the public discourse on labor productivity revolves almost entirely around the office versus remote work debate. I'm not a fan of this because it tends to reduce productivity to a one-dimensional metric. Of course, where you work matters, but the importance of this factor has…

Opinions expressed by Entrepreneur contributors are their own. Modern buyers, both retail consumers and businesses, are looking for more from the companies they buy from. They want products built specifically for them by experts who understand their needs. On the business-to-business side, we call this verticalization. This is a trend that is extremely prevalent in…

Opinions expressed by Entrepreneur contributors are their own. One of the most unfortunate reasons customers can leave your business (“churn”) is that you have developed mistakes in your customer service and customer experience that are alienating your customers and driving them away. These customer service mistakes often get worse during a period of rapid company…

Opinions expressed by Entrepreneur contributors are their own. “Please Hold” is officially cancelled. This is a departure from a degree new poll from Gartner. Almost half of it Gen Z customers it will simply hang up when asked to hold a call. But that's just one way generational change is reshaping the customer service industry….

Bitcoin reached $103,000 on Thursday morning after reaching the coveted $100,000 level Wednesday night. On Truth Social, Trump tweeted about the historic moment offering congratulations and taking loans for the rally, writing“Welcome!” Why is Bitcoin rising? Since Donald Trump won the 2024 election, Bitcoin has increased by 40%and experts are enthusiastic that the President-elect's policies…

Opinions expressed by Entrepreneur contributors are their own. In 2021, Joanna Smith-Griffin, founder of an education technology startup, appeared in Forbes “30 under 30” list.. Last month, she was charged with fraud. Prosecutors allege she lied to investors for years about her startup, AllHere Education, and the company received $10 million under false pretenses, according…

John Cronin, a 28-year-old entrepreneur with Down Syndrome, started John's Crazy Socks in 2016. The Farmingdale, New York-based company now sells more than 4,000 different types of socks and has reached a major milestone: over two million orders have been fulfilled, according to a report published on Wednesday BY New York Post. The socks on…