Opinions expressed by Entrepreneur contributors are their own. To create customer loyalty and use extreme customer service as a competitive force to dominate your market, you must follow a multi-step process that starts with creating a foundation of satisfactory customer service. So let's start there. Creating one satisfied customer it is straightforward and accessible. It…

Reddit's third-quarter earnings, released Tuesday, surprised investors with record growth and profitability. Reddit reported a profit for the first time in its 19-year history, with net income of $29.9 million, or 16 cents per share, for the quarter compared with a net loss of $7.4 million at the same time last year. The analysts predicted…

Opinions expressed by Entrepreneur contributors are their own. Managers are often promoted to senior roles based on their ability to fix problems. However, as enterprise leaders, they must focus less in solving problems and more in determining which problems the organization must deal with. This means having the will and PATIENCE to step back and…

Opinions expressed by Entrepreneur contributors are their own. Have you ever wondered what it takes to be a successful CEO in today's fast-paced business landscape? The role is evolving, with the average tenure at less than 24 months in Q1 2024. In recent years, there has been increasing conversation about the changing nature of the…

Google software engineers you have a new colleague: AI. Google released its third quarter 2024 earnings on Tuesday and highlighted the role AI plays within the company. “Today, more than a quarter of all new code at Google is generated by AI, then reviewed and accepted by engineers,” Google CEO Sundar Pichai. stated in the…

Daniel Lubetzky, founder of Kind Snacks with a personal net worth of 2.3 billion dollarsadmits that his morning routine has been exhausting. “I used to have terrible habits”, he said in an interview with entrepreneur. Lubetzky founded Kind Snacks in 2004 and sold it for $5 billion in 2020; he is now the founder and…

Dropbox announced it is laying off 528 people, or 20% of its workforce, CEO Drew Houston wrote in a staff memo published Wednesday on the company's website. “As CEO, I take full responsibility for this decision and the circumstances that led to it, and I am truly sorry for those affected by this change,” Houston…

Opinions expressed by Entrepreneur contributors are their own. Embarking on the entrepreneurial journey is an exciting step towards creating a legacy. However, the stakes are high – it's almost a given that 90% of startups fail. A recent survey by Failory looked at the reason behind this number in 2024. Over half of failed businesses…

Opinions expressed by Entrepreneur contributors are their own. Delegating your business requires you to step back, and that's a very scary thing to do. Even we as entrepreneurs have the mentality that if we leave our controlthings will break. In fact, it's the opposite. When you trust your team and empower them to do something,…

The viral drink with olive oil that Starbucks introduced last year are on the way out as the company's new CEO begins revamping the coffee giant to turn around back sales. Oleato drinks will be taken off the menu in the US and Canada in early November, Bloomberg News reported. Bloomberg reported that Nicol, who…