Amazon doesn't want its employees talking to any other AI chatbot — except Cedric.
A Tuesday report from Business Insider revealed that Amazon has a new in-house AI bot called Cedric that allows employees to get their questions answered and generate document summaries — without ChatGPT. Amazon made the comparison in a leaked internal document, stating that Cedric is “more secure than ChatGPT” and that the tool aims to increase productivity.
Amazon's wariness with third-party chatbots is not new. In one January 2023 documentan Amazon lawyer warned employees against sharing Amazon's code or confidential information with ChatGPT and wrote that there had already been instances where ChatGPT's output matched internal data.
Amazon joins companies like Accenture and Edelman in creating customized AI tools for employees.
Amazon also plans to incorporate AI into other parts of its business. Amazon Web Services CEO Matt Garman told the employees in August that in the next two years, “it's possible that most developers aren't coding” because AI will fill the gaps.
He said software engineers will be more charged with innovating and thinking about customer needs than coding.
In the second quarter of 2024, Amazon had over 1.5 million employees.
Related: Amazon is reportedly tracking “coffee label” workers and their actual hours in the office