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As a business owner, you've probably heard the buzz: Social media is the future. Whether it's TikTok, Instagram or Facebook, you're told that's where your customers are and that's where you should be. And while social platforms certainly play an essential role in any modern business strategy, there is one channel that many entrepreneurs continue to underestimate: email marketing.
Yes, email. The same channel that's been around for decades is still, hands down, one of the most effective ways to build relationships, generate leads, and convert customers. Ignoring email marketing is a mistake – and I'm here to tell you why.
Related: How to Create a Winning Email Marketing Strategy to Increase Brand Loyalty and Increase Sales
The myth that email is dead
First, let's get something straight. You may hear people say that email marketing is outdated or irrelevant in the age of social media. But the data tells a different story.
According to GetResponse, which analyzed over four billion emails sent globally, email marketing delivers extremely strong results in North America:
Compared to the declining organic reach of most social platforms, it becomes clear: email marketing is not dead – it is thriving.
When you think about social media, with ever-changing algorithms, your posts may not even reach a fraction of your audience. Email, on the other hand, is straightforward. You don't need to fight algorithms to communicate your message. It's you and your audience. There is no middleman involved.
Email gives you ownership of your audience
Here's a harsh reality: If you are relying only on social media to build and communicate with your audience, you don't own those relationships – the platform does. At any moment, a platform can change its algorithm, or worse, close your account, leaving you scrambling to reconnect with your followers.
Email, on the other hand, allows you to own your list. No one can take that away from you, and you are not at the mercy of someone else's platform. When someone subscribes to your email listthey've given you direct access to their inbox—a sacred space where personal conversations, important updates, and critical decisions happen.
This is your chance to build a relationship, nurture leads and provide value without worrying about an algorithm obscuring your message.
Seasonal Marketing Campaigns: Why You Should Plan Now
As we approach the busy end-of-year period with campaigns such as Black Friday and holiday salesemail marketing becomes even more crucial. Social platforms are flooded with ads during these times, making it even harder for your message to break through the noise. However, email allows you to cut through the clutter and deliver personalized offers, direct to your customers' inboxes.
If there was ever a time to ramp up your email marketing, it's during high demand seasons. You will be able to send targeted and personalized offers that are much more likely to convert than if you were to rely on social media alone.
Related: Why email marketing is better for your business than social media
Building personal relationships at scale
One of the biggest advantages of email marketing is the ability to personalize your communication. While social media is great for mass visibility, email allows you to tailor your message to specific segments of your audience. And thanks to automation tools, you can create personalized email sequences that cater to where a customer is in their journey – whether they're new to your brand or have been a loyal customer for years.
Personalization in email marketing it goes beyond just adding a name to the subject line. It's about delivering the right content at the right time, based on your customer's behavior. Whether it's recommending products they've shown interest in or offering them a special discount for coming back to your store, email allows you to scale personal interactions in a way that feels authentic and relevant.
Why email beats social media in driving conversions
While social media is great for building awareness and engagement, email marketing is where conversions happen. In fact, email was found to be 40 times more effective at getting new customers than Facebook or X, according to a McKinsey report.
Why? Because people who subscribe to your email list have already shown some level of interest in your brand. They have given you their email, expecting to receive valuable content, offers or updates. With email marketing, you can speak directly to these qualified leads and lead them down the path to purchase with strategic messaging, offers, and calls to action.
Social media can get people's attention, but email closes the deal.
Automate your way to success
This is where email marketing becomes really powerful – automation. with email automationyou can set up entire sequences that send the right message to the right person at the right time without lifting a finger. Imagine sending a welcome series to new subscribers, a follow-up series to customers who have left items in their cart, or even a re-engagement campaign to customers who haven't purchased in a while, all while focusing on parts of other of your business.
This level of automation frees up time, allowing you to grow your business without having to be hands-on with every customer touchpoint. It's the ultimate tool for business owners who want to maximize their marketing efforts without sacrificing time or quality.
Related: 5 Automated Email Marketing Messages You Should Be Using
Pro tip: Use email and social media together for maximum impact
Here's the good news: You don't have to choose between email marketing and social media. They work best when used together. Use your social media channels to grow your email list. Create compelling lead magnets, such as guides, checklists or exclusive discounts, and drive traffic to a page where visitors can sign up to receive these valuable offers.
Then, use email to continue building that relationship and convert your customers into paying customers. Both channels complement each other, with social media awareness and email providing the personalized and direct communication needed. close sales.
If you are serious about growing your business, email marketing should be part of your strategy. It's reliable, scalable and delivers a higher return on investment than any other channel.
The best part? It's never too late to start. Start building your list today and watch your business flourish.