Most of the time, our environment, the challenges we face and the risks we take define our leadership and contribute to its formation. My attitude towards head it has been changed by some of the lessons I have endured. These lessons gained tremendous importance and significance in my life when I entered the health care industry with Reset Medical and Wellness Center. And here, I'd like to share four of the most important leadership lessons I've learned along the way.

1. Take calculated risks

in leadership, playing it safe it won't get you anywhere—it naturally involves taking risks to grow and drive innovation. I've seen how taking calculated risks has positively changed my life and business throughout my career. For example, when I was navigating my previous company's challenges, including COVID-19, I then entered an entirely new industry with the start of Restore the Medical and Wellness Center.

When I decided to open Reset, I was driven by a passion to help individuals struggling with mental health, PTSD, menopause, chronic Covid and other similar conditions. However, since I was not a doctor, the passion was not enough to make it through. This challenge required me to find a doctor who shared the same vision of providing healing and hope to as many people as possible.

Leadership requires strategic risk management while staying true to your vision and values. Sometimes, it forces you to step outside of your comfort zone, explore the unknown, and be willing to fail forward. As my friend and mentor, John Maxwell says, “Fail Forward.”

Related: 10 Leadership Lessons from Successful CEOs

2. Challenges are inevitable – but they can be overcome

Challenges are impossible to avoid in leadership; they come to you from everywhere and often at the worst times. Most workplace leaders face this reality. However, over time, I have realized that there are obstacles sometimes disguised as opportunity.

During the pandemic, I witnessed firsthand the value of critical thinking and coping mechanisms. For example, when we were faced with a potential sale to a private equity group, it forced us to move and seize the opportunity at the same time, all because we deeply appreciate our client's changing needs. It was a sink or swim situation, and there was no playbook to follow, as most businesses (and families) were in the same situation. It was our mission that kept the company afloat against all odds.

Although different, the challenges were just as daunting when Reset was just getting started. Entering the healthcare industry without a medical background was the main hurdle I had to overcome – I knew I couldn't do it alone. So finding the right doctor to be my partner was key.

These experiences marked three of my principles to this day: stay focused on your mission, be ready to adapt, and build a strong team to stay flexible. cooperation it's been everything, and the collective strength of the people around me makes even the most intimidating obstacles insurmountable.

Related: 3 Key challenges and opportunities for new leaders

3. Cultural values ​​drive sustainable success

If my career has taught me one thing so far, it's that culture is the backbone of every corner of my business. Everything works like magic when your team is aligned with your values ​​and vision. It starts with attracting the right crowd and building real relationships with customers.

Take my previous company, for example. My team and I have put a lot of effort into building a strong, values-driven cultureand it paid off big. This shared sense of purpose helped us roll with the punches, especially during the pandemic. Additionally, it made us an attractive acquisition for a private equity firm.

Now I am putting everything I learned into practice. Since day one, I have worked hard to build a capable team fully committed to our goals. This approach is already yielding outstanding results and I am confident that it will continue to drive our success in the near future. Every now and then I take a step back and marvel at the amazing team we have built and their commitment to providing hope and healing in a patient-centered way will definitely set us apart from the competition.

Most companies underestimate cultural fit, but leaders must remember that it is one of the foundations of success. Hire slowly, fire quickly, and don't let people who don't buy into the culture and mission stick around. They will eventually be the impetus for a declining culture. Cultural fit helps create an environment where people and business thrive, and in our case, patients feel it.

4. Purpose over profit

At Reset, we demonstrate that leadership is more than just getting things done. Every time a patient walks in, we make sure we give them something important, something that will really make a difference in their lives. From the time we took on our first client in April of 2024, I knew that starting a purpose-driven business would position us for success.

From the beginning, I made sure everyone on the team knew our vision and objective. It's simple but powerful: we're here to bring hope and healing. These are not just empty words on a page. When we processed our mission statementwe asked ourselves, “If you heard someone in a restaurant talking about Reset in the booth behind you, what would you want them to say?” This collaborative approach has helped us build a mission that truly resonates with our patients and providers every day.

Related: How your leadership style affects your business goals

Purpose Driven Leadership

Effective leadership involves helping others through uncertainty, making educated decisions, and creating an environment where everyone feels valued and motivated. These ideas are more than just theoretical at Reset; they actively shape our approach, especially as we navigate the complex terrain of global health concerns and the larger healthcare landscape.

As we grow, I am deeply committed to continuing to learn and adapt by using what I have learned to further our goal of providing healing and hope to people in need. Leadership, to me, is more than just managing an organization; it's about having a significant impact. It's about inspiring those around you, working with a strong sense of purpose and leaving a legacy that extends beyond the boundaries of any clinic or institution.