Around 4:00 PM PST on Sunday, an outage of Walt Disney Co.-owned channels. on DirecTV touched nearly 11 million homes.

This included ESPN and ABC, stations that broadcast highly anticipated sporting events, including a major college football game and prime time at the US Open tennis tournament. Then came the break weeks in a row negotiations regarding tariffs Disney seeks to host its content on the platforms of DirecTV ended in an impasse, according to Los Angeles Times.

On Sunday evening, the companies issued conflicting statements blaming the other.

DirecTV Chief Content Officer Rob Thun said Disney was looking for profits.

“They want to continue chasing maximum profits and dominant control at the expense of consumers — making it harder for them to select the shows and sports they want at a reasonable price,” Thun said in a statement.

Meanwhile, Disney issued a statement by Dana Walden and Alan Bergman, co-chairmen of Disney Entertainment and Jimmy Pitaro, chairman of ESPN urging DirecTV to “do what is in the best interest of their customers and finalize a deal that would immediately reinstate the program ours”.

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The statement said DirecTV is “underestimating” its content.

“DirecTV chose to deny millions of subscribers access to our content just as we head into the final week of the US Open and prepare for college football and the NFL season opener,” the statement read. “While we are open to offering DirecTV flexibility and terms that we have extended with other distributors, we will not enter into an agreement that undervalues ​​our portfolio of television channels and programming.”

How to get the $20 DirecTV credit

Customers must visit https://www.directv.com/tvpromise/ and fill in the required fields (location, service, etc.). The credit may appear in two separate billing cycles, according to the website.

The duration of the outage is uncertain; however, an earlier dispute with Charter Communications resulted in a 12-day suspension of the channel.