CEO Jamie Dimon: How JPMorgan Chase is using AI in the workplace


CEO of JPMorgan Chase Jamie Dimon appeared on This is Working with LinkedIn Editor-in-Chief Dan Roth on Thursday to discuss the future of the finance workplace, including his take on how AI will change the function as we know it.

although business leaders and CEOs vary in their feelings about technology, Dimon is all in.

Connected: JPMorgan Chase CEO Jamie Dimon worried about 'stagflation'

“I think people should stop talking about it. It's huge and what we do is we've got all our businesses involved,” the CEO said, estimating that JPMorgan would increase the number of AI projects by 400 every year. “It's incredible for marketing, risk, fraud. It will help you do your job better, so a great productivity tool.”

Dimon said he believed AI would eliminate jobs at JPMorgan, particularly in customer service, but also noted that it should also add jobs, making it a “net” investment.

Dimon made similar comments in April at JPMorgan Annual Shareholder paper.

Dimon told investors then that technology was “increasingly driving real business value” in a range of projects involving areas of marketing, fraud and risk and that although the use of such technology could lead to a reduction in “categories or roles of certain jobs,” JPMorgan plans to “aggressively retrain and redeploy” employees if they are affected by future changes in their field or positions by AI.

Connected: Jamie Dimon of JPMorgan says AI leads to 3.5 day work week

“While we don't know the full effect or the exact degree to which AI will change our business β€” or how it will affect society at large β€” we are fully convinced that the consequences will be tremendous,” he wrote.

JPMorgan Chase there was a strong one Q2 2024, with earnings reaching $18.15 billion, up 25% year-over-year, and revenue rising 20% ​​to $50.99 billion.

of Demon net income as of Friday afternoon it was about $2.3 billion.



Source link

Leave a Reply

Your email address will not be published. Required fields are marked *