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Success in sales is not just about charisma or closing techniques – it is about understanding your client's psychology and lead them through a structured process. Such a process is called four boxes, a step -by -step approach created to help sales professionals build confidenceOvercome clients' objections and reach higher closing fees. Here is a summary of how it works:
1. Presentation (10% of the sale process)
Your presentation sets tone for all sales interaction. This is your opportunity to overcome any client's first opposition: a natural disbelief in the sellers. Building trust and the desirability Just outside the gate is the key.
A successful presentation should:
- Leave the perspective quiet – this involves overcoming their fear of the unknown and the fear of “selling”.
- Tell them what will happen next – explain the process of calling sales
- Make them realize that you are looking for their best interests… not yours
- Make them believe they are in control.
Remember, the goal is to make your client feel enough comfortable to hear. If you fail to overcome this initial obstacle, you will face resistance during the rest of the process.
Related: 8 Steps for a Successful Sales Call – Sales Control List
2. Finding facts (70% of sales process)
The stage of finding the facts is your heart the sale process – It is the place where the sale really takes place. This step has to do with detecting customer needs and motivations and overcoming their known objections BEFORE have them. Here's how to shine at this stage:
- Find why and when for the first time. Why are you looking for? Why now? Why with you? And when they are looking to buy
- Use questions designed to overcome future objections
- Active listening to their answers and giving a connecting response is the key to create a strong connection
- Never ask for a budget, rather anchor their budget within a specific range
The key at this stage is to talk less and listen to more. Let your client show what matters most to them. Early addressing these concerns eliminates barriers to close it later. If it is properly executed, this stage is where the client should already start to close.
Related: How to better manage your sales process
3. Presentation (10% of the sales process)
Contrary to popular belief, presentation is not where you try to “sell” your product or service. Instead is a concise explanation of how your solution meets specific customer needs. You should have gathered enough information in finding facts to adapt your presentation to focus only on what your client requires. Effective presentations:
- Reconfirm what the client has already decided during the fact -finding phase (your product is right for them!)
- Focus only on the most important benefits for their concerns
- Avoid overcoming them with unnecessary details and technical jargon
Keep it simple and persuasive. Remember, only clients Save about 20-30% From what they hear, so your message must be clear and memorable. You have already collapsed the wall of distrust, so do not build it again by wasting the time of your clients.
Related: How to trim your 9 -step sales cycle simple
4. Closing (10% of the sales process)
If the first three steps are executed properly, the closure becomes simply a formality. At this point, the client should:
- Understand how your product or service works
- Understand how your product or service addresses their needs.
- Agree that fits within their budget.
- Feel safe to move forward.
Closing is not about pressure or manipulation. Simply confirms the decision they have already made. When done properly, it feels natural and mutually useful.
Success in sale does not come from excellent tactics but from consistent practice and mastery of the sales process. The four boxes should be frames that allow you to build the perfect process that works best for you and your sales field, but ultimately, the execution of this process depends entirely on you. Know that belief comes from repetition, and playing roles and practicing responses to ordinary scenarios can make this process a second nature.
Great sellers do not push or deceive clients to make decisions – they guide them to solutions that really meet their needs. They break the scary “wall” of distrust, build real links, actively listen to the needs of their clients, and offer them a solution to these needs. Mondaying this framework will improve your close norms, but will also create stronger and more reliable relationships with your customers, which will make them return to you.