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Leadership techniques must change to keep up with the rapid pace at which technology is transforming businesses. One of the most important approaches is mission-driven leadershipwhich can help with digital transformation while still being true to one's values and encouraging expansion.
A leader can motivate his team, attract top talent and drive innovation that goes beyond financial measures, ensuring that the organization's strategy is aligned with its goals and values.
Related: 4 tips to allow your (non-profit) mission to succeed
Building a Strong Purpose: A Master's Guide
or mission statementIts main function is to act as a compass for an organization, illuminating its course of action, motivating its members and fostering a sense of belonging. More than just a slogan, an inspiring mission statement captures the essence of an organization's beliefs, goals for the future, and impact on those who matter to it.
Crafting a meaningful mission statement:
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Get people involved: Have conversations about the organization's values and goals with people who work for or with the company, as well as with customers and business partners.
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Represent the core ideals: Verify that the mission statement truly embodies the ideals and cultural character of the organization.
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Make it practical: A well-defined mission statement provides a sense of purpose and can be translated into practical action plans.
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Create an emotional connection: Successful missions inspire stakeholders to come together through shared emotions.
For example, the mission statement of Patagonia“We're in business to save our home planet,” dictates the company's approach to product development and supply chain management. Because of this, they have been able to cultivate a dedicated customer following and recruit staff members who are equally committed to sustainability.
A leader's goal in challenging technology times
A digital transformation is as much a change in mindset as it is a change in technology. Leadership with a purpose helps close this gap by coordinating the use of new technologies with the company's overall goals. By lowering resistance and increasing commitment, leaders who have a clear purpose can confidently manage their teams through change.
Methods for goal-directed leadership:
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Share why: Describe how technology projects contribute to the goal and help both staff and customers.
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Integrate strategy with a goal: Before committing to any technology investment, make sure it aligns with the organization's mission and values.
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Activate workers: Give them the tools they need to adapt and innovate while staying true to purpose.
To illustrate this point, Microsoft, under the leadership of Satya Nadella, shifted the company's focus from products to its mission. “Empowering every person and every organization on the planet to achieve more” was the driving force behind their AI-focused, cloud-first strategy, which encouraged innovation while aligning with a higher purpose.
Related: 3 steps to creating your company's purpose-driven path
Finding meaning in life and using it to drive innovation and adaptability
A strong sense of purpose can inspire teams to overcome obstacles by pushing innovative problem solving and a determination to succeed. During times of uncertainty, people are more likely to innovate and stay committed when they can see how their work impacts a meaningful goal.
Advantages of goal-directed motivation:
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Enhanced creativity: Groups whose members cares about the same things are more inclined to work together, try new things and take smart risks. Having a well-defined goal to work towards can increase one's ability to face challenges.
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Employee engagement: Workers experience more happiness and fulfillment when they perceive their work as contributing to a greater purpose.
As an example, Tesla's commitment to its mission to “accelerate the world's transition to sustainable energy” drives the company's innovation efforts, which result in state-of-the-art electric automobiles and renewable energy innovations.
Cultivating true brand loyalty through values-focused leadership
Brands that match beliefs of their customers usually outperform in a competitive market. Having a clear mission not only helps employees align, but also leaves a lasting impression on customers.
Strategic methods for increasing customer loyalty to brands:
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Honesty: Explain the purpose of the group and show how it is being achieved in practice.
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Uniformity: Make sure the objective is reflected in every customer interaction, from marketing to product design.
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Engagement: Involve customers in the mission and transform them into brand evangelists through engagement.
To illustrate its commitment to causes such as racial justice and climate change, Ben & Jerry's incorporates social activism into its business model. The devoted following of the brand is the result of the synchronization of its mission and actions.
Examples of successful businesses that found their mission
Unilever: Under the leadership of Paul Polman as CEO, Unilever adopted a purpose-driven strategy that emphasized sustainability through its Sustainable Living Plan. With the purpose-driven brands in their portfolio expanding 69% faster than the overall business, this strategy not only drove growth, but also reduced the company's environmental impact.
Airbnb: The company's stated goal, “to create a world where everyone can belong anywhere,” served as a compass during its initial public offering (IPO) and the Covid-19 epidemic. Innovative solutions, such as the commitment to diversity and the introduction of online experiences, were inspired by their purpose-driven leadership.
Related: How to build a team that embodies your company's voice and mission
Merging philosophy with the real world
To successfully overcome the challenges of the modern digital age, mission-driven leadership offers more than just a theoretical framework. Companies led by purposeful leaders are more resilient, inventive and connected to their stakeholders.
Lessons for leaders:
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Set your goals: An effective mission statement will be true, have measurable objectives and appeal to your target audience.
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Be a clear leader: Make sure your organization's approach is aligned with its objective.
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Encourage innovation: Inspire your teams to think outside the box and overcome challenges by connecting them to one greater purpose.
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Create credibility: Be honest and consistent in your communication and act in accordance with your stated principles.
Purpose is still a powerful tool for driving innovation and long-term growth in the ever-changing digital world. Organizations can succeed here and now and for years to come if their leaders adopt a mission-driven approach.