Former employees in IBM were Replaced with himThe Director General of the company confirmed earlier this week.
CEO I IBM ARVIND KRSHENA told Wall Street Journal On Monday, the technology giant had introduced him to take over the work of several hundred human resources employees. However, IBM's workforce expanded instead of shrinking – the company used resources released from work to hire more programmers and sellers.
“Our general employment has actually grown because what it does (it) is that it gives you more investments to enter other areas,” Krishna said newspapers.
Krishna specified that those “other fields” included software engineering, marketing and sales or roles focused on “critical thinking” where employees face or against other people, compared to simply doing the process of process. “
Connected: IBM EXEC says 7,800 jobs (or nearly 30% of its workforce) can be replaced by it
IBM CTO Ji-Sun Lee stated Earlier this year, IBM's ASHR agent had automated 94% of simple, routine human resources tasks, such as vacation demands and paid statements. Meanwhile, IBM's ASCI agent lowered the number of calls and conversations for the IT team by 70%.
IBM saw a “productivity improvement” of $ 3.5 billion over the past two years using it in more than 70 business areas, Lee said.
IBM did not discover when HR breaks and subsequent employment in other departments occurred. The company hired 270,300 workers globally 2024 Annual Report.
CEO of IBM Arvind Krishna. Photographs: Christopher Pike/Bloomberg through Getty Images
This week, IBM held its annual thought conference and introduced new products and services to increase its generating division, which has become a $ 6 billion business. Tools allow clients to build their own Agents heable to autonomously perform complex tasks, WITHIN under five minutes.
The service is similar to offers from Amazon, NvidiaAND Microsoft.
Krishna has worked for IBM for Over 34 years and entered the role of CEO in 2020. Analyst Wedbush Dan Ives said Interior On Wednesday that Krishna was in the process of turning IBM into a company.
“Still still first in a nine-year game,” Ives told the publication.
Krishna is not the first CEO to say the company has replaced people with it.
Klarna Sebastian Siiemiatkowski's general manager stated last year that he did her job work 700 customer service agents and later announced that the company was undergoing a freezing of employment and filling the gaps with him.
Meanwhile, Salesforce Marc Benioff General Manager said in September that the new agents of the company AI can replace concert workers During the busy seasons.