Wall Street May Cut 200,000 Jobs as AI Takes Over: Study


Bankers take note: IT could be your turn collaborator.

Bloomberg Intelligence respondent Chief information and technology officers at 93 major banks, including Citigroup, JPMorgan and Goldman Sachs, in a report released Thursday.

The report indicated that AI could lead to up to 200,000 job cuts in the banking industry in the next three to five years. Executives expect to cut an average of about 3% of their overall workforce as AI automates more tasks. Nearly one in four executives said more jobs than average could be cut, about 5% to 10% of their total workforce.

Related: Is HE taking your job this year? Staggering statistics show how technology is reshaping the workforce.

“Any job that involves routine and repetitive tasks is at risk,” said Tomasz Noetzel, senior analyst at Bloomberg Intelligence who wrote the report.

Noetzel said back office, middle office and operations roles were the most likely to be cut. For example, bots can handle customer service requests. However, Noetzel also says that AI will only transform these jobs, not eliminate them entirely.

AI is already being used in the banking industry to automate work that was previously completed by humans. In March, JPMorgan said that its AI cash flow intelligence tool helped some clients cut human labor by almost 90%. The tool analyzes, ranks and categorizes the company's cash flows.

Related: JPMorgan CEO Jamie Dimon says AI 'is real' and will eliminate the 5-day work week. Here's how his company is doing.

JPMorgan CEO Jamie Dimon said this HE has the power to provide a three-and-a-half-day working week and increase people's life expectancy.

In February, buy-now, pay-later finance company Klarna said its AI chatbot did the job of 700 full time human agents.

Klarna CEO Sebastian Siemiatkowski said earlier this week that AI is currently capable of replacing all jobs, even its own, although it would need more research and development before it could fully accomplish this.

Related: 'Not necessarily too excited about it': Klarna CEO says AI can take over all jobs, including his own

or Citigroup report released in June showed that of any other industry, including media, software, automotive and retail, AI held the highest potential to automate jobs in the finance sector. More than half of jobs in the banking industry could be automated, according to the report.

Citigroup also found that AI could add $170 billion to the banking sector by 2028.



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