Bank of America customers reported issues logging into their accounts on Wednesday, from login issues to balances incorrectly listed as $0.
Bank of America acknowledged in a statement that “some customers are experiencing a problem accessing their accounts” and the company is working on the problem.
“These issues are being addressed and have largely been resolved,” the statement said. “We apologize for any inconvenience.”
According to Downdetectorthere were more than 12,000 questions as of 1:00 PM EST. From 17:00, more than 3000 people were still reporting problems. Reports say the problem is widespread, with people reporting outages from Los Angeles to Nebraska.
Bank of America has not yet said publicly what caused the problem, but told CNN it was the service mostly back to normal.