AI will eat you alive – if you don't follow these strategies


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The AI ​​revolution isn't coming — it's already here, and it's moving faster than anyone imagined.

According to a 2024 McKinsey reportIndustries like professional services are racing to adopt AI, transforming workflows, simplifying processes and changing the way services are delivered. This includes my area of ​​law, where hourly billing has been a cornerstone for decades. But it's not just the legal world that's feeling the shock. CPAs, engineers, consultants — anyone whose livelihood depends on billing hours — is facing the same seismic shift.

The question is not whether AI will disrupt your business; this is how you will do it FIT before he does. Ready to future-proof your company? Here are three strategies to make AI your greatest asset instead of your greatest threat.

Related: AI Slop is everywhere we look – Here's how businesses can avoid the cycle of AI Slop

1. Stop selling your time

of hourly rate model has been the gold standard for advisors and consultants for decades. It's simple: the more hours you work, the more you earn. However, this traditional approach is becoming increasingly outdated in the face of rapid technological advances.

AI tools can now complete tasks in minutes that used to take hours, effectively decoupling the value of work from the time spent on it. This change challenges the very foundation of the hourly fee model – making it less reflective of the true value professionals bring. Your hard-earned experience and expertise cannot be reduced to hours logged. Value it lies in your quality and strategic thinking – not always at your desk.

The solution? Switching to flat fees or success fees. Doing so allows you to use AI technologies to increase efficiency without reducing your profits. Transitioning to a new pricing model requires a clear understanding of your historical data. Analyze past transactions to determine a fair price for your services, considering actual value delivered rather than hours logged. If accurate data is not available, start with estimates and refine through an iterative process of trial and error.

Getting customers on board with this new model involves highlighting the predictability and transparency it offers. Customers will appreciate knowing exactly what they'll be paying upfront, avoiding the dreaded escalation black hole FEES. This change is a powerful selling point in today's volatile economic environment, where businesses are looking to manage costs more effectively and avoid unexpected expenses.

This shift away from hourly rates isn't just about adapting to AI; it's about rethinking how professional services are valued and delivered. Moving away from the traditional hourly billing model allows you to offer more innovative and customer-centric solutions, leading to greater customer loyalty and long-term business success.

Related: JPMorgan says its AI cash flow tool cuts human labor by almost 90%

2. Stop burning precious time on admin issues

Administrative tasks are the kryptonite of productivity. Every professional knows the frustration of being buried under paperwork, emails, and other non-billable tasks. These activities are essential, but they eat up your most valuable resource: time.

Generative AI and more advanced technologies can save you from admin purgatory. Why manually schedule meetings, draft documents, or answer basic customer questions when AI can handle it in a fraction of the time? Here are some concrete examples of how AI can save your admin time and improve efficiency:

Automated scheduling: AI-powered tools like Calendly, Microsoft Bookings or Clara can automate appointment scheduling and appointments, handling rescheduling and cancellation requests without requiring manual input.

Drafting and document management: AI tools like Grammarly, Jasper, and OpenAI's GPT-4o can help design documents, generate initial drafts based on your input, and help with editing and proofreading. They can also tell you where you should focus your time and energy. Take a look 100% adoption rate of Moderna lawyers with Chat GPT and other AI generating tools. The future is now.

Email management: Artificial intelligence assistants like Google's Smart Reply and Microsoft's Cortana can help manage your email inbox by providing relevant responses to emails, sorting emails into categories and more.

Accounting and Financial Management: Accounting software like QuickBooks and Xero are now infused with AI – allowing you to automate various accounting tasks, such as categorizing expenses, reconciling bank transactions and generating financial reports. AI can also help with forecasting and budgeting, providing insights based on historical data and trends that help make informed financial decisions without spending hours crunching numbers.

Communication with the client: AI chatbots and virtual assistants, such as Drift, Intercom and Zendesk, can handle basic customer inquiries and support requests. These tools can immediately answer frequently asked questions, schedule follow-up meetings, and even escalate more complex issues to human agents when necessary. This reduces the volume of routine queries that must be handled manually, freeing up time for more critical tasks.

Data entry and analysis: AI-powered tools like UiPath and Automation Anywhere can automate repetitive data entry tasks. These tools use robotic process automation (RPA) to extract data from various sources, feed it into your systems and ensure accuracy. Additionally, AI analytics platforms such as Tableau and Power BI can analyze large data sets, generate insights and create visual reports, reducing time spent on manual data analysis.

The key to successfully implementing these AI tools is to train yourself and your team to use them effectively. You and your team will need to understand the capabilities of each tool, integrate them into your workflows, and continuously improve your processes. It's also essential to keep a human in the loop for fact-checking and quality assurance, making sure AI-generated results meet your standards and requirements.

Countless resources online can help you become proficient in AI. Platforms like Coursera and Udacity offer courses tailored to different levels of expertise. YouTube is also a treasure trove of tutorials – I recently spent a weekend off immersing myself in rapid engineering through various YouTube videos. By investing the time to learn these tools, you can unlock their full potential and significantly improve your productivity.

Adopting AI tools will save you countless hours and allow you to redirect your energy towards revenue generating activities, customer acquisition or simply spending more time with your family. Embrace these technologies and watch your administrative burdens reduce.

Related: Top 5 AI Tools That Can Revolutionize Your Workflow

3. Fill in your employees

Large organizations often face the challenge of managing a growing workforce. However, many tasks are currently handled by employees can be added by AI. Start by conducting a comprehensive audit of your operations to identify areas where AI can be applied. Doing so can help you streamline processes and think strategically about your workforce. For example, this audit can reduce the need for new hires in the future by effectively managing growth without the accompanying increase in overhead. Infusing your current workforce with AI also helps redefine job roles and enables employees to focus on higher-value tasks and strategic initiatives.

Protecting customer information is essential with any technology. Compliance with all applicable ethics rules is paramount. Many industry-specific programs are being developed to ensure that customer information is not returned to the system, and major language models are constantly being developed to increase data security. Your customers rely on you to protect their information, so it's essential that you carefully vet any software you use and make sure it meets the highest standards of security and data privacy.

Integrating AI into your operations can also help create a culture of continuous improvement and innovation. Employees who see the benefits of AI in reducing their workload and increasing their skills are more likely to embrace these technologies. This acceptance can lead to a more dynamic, forward-thinking organization that is constantly looking for new ways to improve and innovate.

The key to not being “eaten alive” by AI lies in proactive adaptation. Embrace the tools available, rethink your business models and streamline your operations. Remember: the future belongs to those who are willing to innovate and evolve.



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