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Expanding into new ones international markets presents an exciting yet daunting challenge. With over two decades in the PR industry, I've navigated the complexities of different cultural landscapes and seen first-hand how a PR strategy that thrives in the UK may not resonate in, say, the US, Asia or Brazil. The key to a successful international PR campaign lies in understanding and adapting to the unique characteristics of each market.
So how do you ensure your PR strategies are optimized for foreign markets? This article will examine how to raise your PR game to meet the demands of international audiences. Drawing on inspiring examples from leading brands and our successful expansions into different markets, we will provide you with the insights to help you scale your business effectively.
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Understanding the new market
Before entering a new market, comprehensive research is critical. This includes delving into the region's culture, consumer behavior, current market trends and the competitive landscape. For example, conducting targeted surveys can shed light on customer sentiment toward your competitors and identify key issues facing your target audience. This insight allows you to tailor your PR campaigns to address those specific needs.
Understanding the local culture is equally important. A prime example is Adapting Uber to the Indian market offering cash payments and auto-rickshaw options. This localized approach gained a lot of importance media attention and resonated with Indian audiences, highlighting the importance of cultural fit in PR strategies.
Localized content and messaging
A one-size-fits-all approach to PR and communications is rarely effective when entering new markets. The success of your PR efforts depends on your ability to adapt content and messaging to the local context. Here's how you can make sure your PR campaigns resonate with new audiences:
- Customize your content: Use insights from your market research to personalize your messages. This includes adapting your brand's tone, style and content match cultural and linguistic preferences of the local audience. For example, in Germany, where it is directly assessed, a direct approach may be more effective; while in Japan a more subtle and respectful tone may be preferred.
- Hire local PR experts: Cooperation with local PR firms can be beneficial. They have a deep understanding of cultural nuances and can help craft messages that are culturally sensitive and engaging. They also provide insights into local media landscapes and consumer behavior that can guide your PR strategy.
- Include cultural relevance: Recognize and respect local holidaysmilestones and cultural events. Tailoring your PR campaigns to reflect these important moments can increase audience engagement. For example, incorporating local stories and testimonials into your campaigns shows your brand's commitment to understanding and appreciating local traditions.
- Be sensitive to local norms: Make sure your campaigns don't inadvertently offend or alienate local audiences. Get to know me cultural sensitivities and avoid using stereotypes or images that may be considered inappropriate.
A good example of localized content across regions is the Snickers “You're Not You When You're Hungry” campaign, which ran for more than six years in 58 markets. While the message remained the same globally, its presentation was modified for different markets. For example, American audiences were treated to Betty White's famous Superbowl ad in 2010, while in the UK, the campaign was launched using Twitter (now X). National newspapers picked up the story, and a campaign of just 25 tweets reached more than 26 million people.
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Building relationships with local media
Cultivating positive relationships with local journalists and media professionals is essential to gaining favorable coverage. If you are unfamiliar with the local media in a new area, a quick Internet search can help identify major newspapers, television stations, radio channels, and news sites.
The launch of Spotify in India in 2019 serves as a great example. from including local media with relevant campaigns and participating in social media trendsSpotify gained significant media coverage and built a strong presence, reaching over 100 million listens from more than 55 million active Indian users by December 2023.
Face-to-face interactions, such as conferences and product launches, can also significantly improve media relations. Research shows that 61% of people consider it so direct engagement the most effective marketing channel.
My team has experienced how valuable these interactions can be by attending large conferences such as Latitude59 in Estonia and Money20/20 in Amsterdam and Thailand. These events offer invaluable opportunities to meet media representatives through side events, partnerships with organizers and pre-booked meetings. By building relationships in these settings, we've been able to collaborate on feature articles and offer invitations to our media eventfurther strengthening our presence in these markets.
Related: Why local media is the secret to getting free PR
Use of sponsored content
Content Sponsorship is another effective strategy for penetrating new markets. By sponsoring sports teams, events, TV shows or online content, you can increase brand visibility and control the narrative presented to your audience. Sponsored content allows you to retain creative control while ensuring quick visibility in mainstream media.
For example, our experience with a sponsored article at IBTimes significantly increased our visibility as we expanded into the Asian market. The article highlighted our strategic move to incorporate a wholly owned subsidiary in Hong Kong, effectively targeting a specific audience interested in market expansions and financial operations. This shows how a timely paid article can be more efficient than waiting to cultivate a new media relationship, especially when immediate visibility is crucial.
By combining paid and organic PR, you can maximize your brand's impact in new markets and deliver its message more effectively.
Related: Does PR actually help increase sales? Yes – Just do it right and be patient
Using local influencers and advocates
Influencers play a crucial role in amplifying your brand's reach into new markets. The trust they build with their followers can significantly increase the credibility of your product. To use this, login influencer who align with your brand values and offer them exclusive access to your products. This strategy helps build trust and effectively engages new customers.
While global celebrities can increase brand visibility, partnering with local influencers and advocates who truly connect with target audiences can be more impactful. For example, “Nike”Nothing beats a LondonerThe campaign successfully used local athletes to connect with young Londoners, resulting in a significant increase in searches for Nike products.
Another great example is fintech company Wise, originally founded in Estonia, which specializes in international money transfers. To promote their Visa international debit card in Brazil, Wise recently launched a national campaign featuring local influencers and brand ambassadors. Positive media coverage and high levels of engagement show that this localized approach is already proving successful.
Related: How can startups leverage influencers?
Development of a local network
Just as leveraging local influencers and advocates is key to building your brand, developing a strong local network is just as important. A strong network can open doors to future partnerships, provide valuable knowledge and provide resources that are essential for navigating the cultural and regulatory landscapes of a new market.
When we expanded to Estonia, we experienced firsthand the power of a local network. through Estonia e-residency programwe were able to quickly and efficiently build our company and operate globally from a digital hub. But the benefits didn't stop there. The program introduced us to key stakeholders, made connections with local media and even gave us a platform to share our news. This network facilitated our entry into the market and laid the foundation for sustainable growth.
By actively cultivating relationships with local business leaders and government agencies, your brand can gain the support and credibility needed to thrive in new markets. Engaging with local chambers of commerce, industry groups, and other community organizations can also help you stay informed of market trends and opportunities, making your PR strategy even more effective.
Monitoring and measuring success
Last but not least, in the sequel mONITORING and evaluation are essential to assess the effectiveness of your PR strategies. Set KPIs to track progress against your goals and measure ROI. Use tools like Google Analytics, social media monitoring and sentiment analysis to track engagement, brand awareness and media coverage.
As discussed, entering new markets successfully requires a well-researched and strategically tailored PR approach that suits local consumer needs and cultural nuances. By applying the knowledge shared in this article, you will be well equipped to effectively navigate international landscapes, build brand awareness, trust and credibility in new regions, and drive sustainable growth for your brand. .