7 Hidden Challenges of Remote Work – and How to Overcome Them


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Moving to remote work has turned the business world upside down, bringing exciting opportunities and unexpected headaches. As someone who has built and advised remote teams, in addition to currently leading my own teams, I've seen first-hand the hidden challenges that can catch even the smartest businesses.

In this article, we'll delve into the real issues that remote work brings and how to overcome them. Whether you're a seasoned professional or just starting out, these insights will help you set your team up for success in this new world of work.

Related: A quick guide to managing your remote team in the new normal

Culture

The challenges of remote work organizational culture reducing casual interactions that build trust and camaraderie. Without these organic moments, employees can feel isolated and disconnected.

To counter this, businesses should:

  • Schedule regular social gatherings and virtual parties to foster non-work interactions and shared interests. For larger organizations, host department meetings or withdrawals abroad; for smaller teams, organize weekly virtual check-ins. Use icebreakers or prepared topics first, and consider hiring virtual event planners to facilitate meaningful connections.

  • Encourage leadership to hold regular, informal video sessions where employees can ask questions, share ideas or just chat, promoting transparency and accessibility.

  • Look for video dating whenever possible, as facial expressions and body language foster stronger connections, improve communication and reduce misunderstandings.

always being “on”

Remote work can be confusing work-life boundariesespecially in high performers who often struggle to log off. This can lead to stress and burnout that affect employee well-being and productivity.

To combat these issues, business owners must rethink measuring productivity and valuing employee time to foster a culture that recognizes rest and personal boundaries as essential factors for sustained performance.

Employers must:

  • Implement clear “start” and “end” times to help employees transition between work and personal time.

  • Focus on results and not hours worked to eliminate pressure for constant visibility.

  • Carry out regular checks assessing workload and stress levels.

  • Respect communication boundaries outside of business hours. Schedule non-urgent messages for business hours and reserve after-hours contacts for emergencies only.

  • Make sure employees feel comfortable dealing with personal issues during the day without hiding it. Life happens during work hours, and valuing honesty creates a supportive and productive environment.

COMPATIBILITY

Remote work across state or country lines creates complex legal and tax implications, imposing additional administrative burdens and often requiring companies to overhaul their human resources and legal departments.

To navigate this complexity, aim to:

  • Prioritize working with local employees or contractors from countries that have tax treaties with the US

  • If you hire employees overseas, use an Employer of Record (EOR) to manage the process, where possible.

  • The lever Professional organizations of employers (PEOs) to manage HR compliance, payroll and benefits across states.

  • Invest in specialized legal and tax advisors familiar with multi-state and international employment laws to ensure compliance and mitigate risks.

Related: I've been managing remote teams for 15 years – Here are my top 3 leadership lessons.

The skills gap

Remote working has revealed significant skills gaps, particularly in digital skills and self-management, among employees moving from traditional offices. These gaps can unexpectedly affect productivity, even for diligent workers.

To overcome this, work on:

  • Foster a culture where help-seeking is encouraged and normalized, rather than stigmatized.

  • Train managers to identify and address digital skills gaps, without judgement.

  • Implement targeted training programs and provide resources for self-learning on the use of digital tools, virtual etiquette, remote time management and digital communication.

  • Create mentoring programs by pairing digitally savvy individuals with those who need support.

  • Adjust performance measures to encourage the improvement of digital competences.

  • Carefully manage user access permissions to prevent disruptions to critical systems.

Safety

Remote work significantly increases the risks of cyber attacks and breachestransforming every employee's home into a potential entry point for threats. This requires a fundamental review of data security approaches, going beyond standard measures such as VPNs and encrypted communications.

To address these challenges, try to:

  • Implement robust endpoint protection on all devices that access company resources.

  • Do it regularly security awareness training adapted to remote work scenarios.

  • Adopt a zero-trust security model, using tools like multi-factor authentication to verify every access attempt across all platforms.

  • Invest in advanced threat detection and response systems to monitor distributed networks.

  • Develop and enforce strict policies for handling sensitive data in-house, including password managers, strong password policies, and secure file storage protocols.

MANAGEMENT

Remote working has exposed flaws in traditional middle management, shifting the role from task supervisors to coaches and facilitators. In distributed teams, effective managers must set clear expectations, provide context, encourage autonomy, and evaluate performance based on results, rather than observable “busy work.”

To support this transition, see:

  • Invest in retraining management teams, focusing on emotional intelligence, virtual leadership and digital collaboration skills.

  • Implement management frameworks suitable for remote work, such as Objectives and main results (OKR) or agile methodologies.

  • Encourage a shift toward results-oriented performance appraisals.

  • Promote regular, meaningful one-on-one check-ins to maintain connection and provide support.

Related: Get clear on these 5 areas to better manage your remote workforce

COST

While businesses often celebrate the savings from reduced office space, nearly every challenge we've discussed comes with associated costs, and it's critical that companies understand the full financial impact, which can be surprisingly high.

However, while the initial costs may be significant, many businesses find that the long-term benefits of a well-executed remote work strategy can outweigh these costs.

Here are some costs to consider:

  • Transition costs: Productivity adjustments, workflow adjustments and technology introduction.

  • Investments in technology: Project management tools, means of cooperationcyber security systems and IT support.

  • Data and cyber security: Security systems, employee training and continuous threat detection.

  • Cultural initiatives: Virtual team-building activities, online social events and off-site retreats.

  • Training and development: Digital literacy programs, virtual leadership training and continuing professional development.

  • Legal and Compliance: Specialized legal counsel, Professional Employer Organizations (PEOs) and Employers of Record (EORs).

  • Logistics and transport: Costs associated with shipping equipment (eg, computers, monitors) to remote workers, sometimes with expedited shipping for urgent needs.

of the challenges of remote work they are opportunities to reshape the way we think about work itself. We're not just adjusting to a new normal, we're actively creating it. The most successful companies will embrace this chance to rethink outdated norms and stay ahead of the curve.



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