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Distribute top published business texts or seminars related to the qualities of an influencer leader, and phrases like “analytical prowess,” “restless inventor,” and “willpower” tend to drag center stage. In my experience, however, overemphasizing these (to be sure, often admirable) qualities is a mistake. I've found that empathy, compassion and caring have a far more significant impact on the success of a company – than practicing it.”soft skills“When running my own businesses has allowed me to reach the level of success I have today.
Such skills are broadly defined as ways of relating and cooperating with others and effectively COMMUNICATION and completing complex tasks relies on their skillful application, so practicing them routinely in the workplace is invaluable. According to a study by LinkedIn“92% of talent professionals say they matter as much or more than hard skills when hiring, and 80% say they are increasingly important to company success.”
I couldn't agree more.
Not everyone is cut out to be a leader, but a keen understanding of communication, problem solving and open-mindedness enhances the value of any professional. And these skills go beyond the workplace, affecting every aspect of life.
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1. Empathy
This term is defined as the ability to practice awareness other people's emotions and try to understand their experiences and perspectives. It requires a certain level of maturity, but it makes a profound difference to a staff's willingness to engage – it fosters a sense of purpose and confidence.
In my travels around the world, I have seen and experienced suffering, and choosing not to overlook circumstances different from my own—trying to put myself in someone else's shoes—has taught me a profound sense of humility. It has also inspired me to start many of the businesses I own today, which would not exist without the ability to look beyond my own borders.
To embrace empathy, listening is vital, as is not prioritizing your own tasks over the work of your employees. So commit to making those around you feel heard. (Therapy and business coaching can help greatly in this endeavor.) Empathy is a skill that must be practiced!
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2. Compassion
The desire to take action to help others, compassion differs from empathy in that it is not simply an awareness of the perspectives of others, but a disposition to serve them. It is the application of sensitivity.
One way I practice it is by allowing employees to bring pets and children into the workplace – to empathize with situations out of their control (like a babysitter canceling at the last minute). By opening up the workspace to what some might consider “non-traditional”, the goal is to assist as best I can.
Practicing compassion builds a more inclusive company culture, one that promotes a stronger work ethic while celebrating diversity, and reflecting on your own experiences of hardship and adversity is key. Take time to appreciate how other people's compassion for you had a positive impact and appreciate how you can do the same for staff members.
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3. Suitability
Simply put, it is the ability to approach change with openness and understanding. When I consider the word, it's often in the context of developing new health and wellness products, and I assume that things won't always go according to plan. I have to try a lot of different ways/recipes to get the balance right, which is also true in many other aspects of the business, like hiring and workflow. By entering a venture with a deliberate focus on sensitivity to change and a willingness to move, achievement becomes significantly more likely.
EFFECTIVE adaptation it takes patience and calm, and I've found that meditation is deeply helpful in fostering a positive mindset, but just as important is your outlook on work. Remember that either way, you have it good – you're lucky and you have the skills to apply. If you truly believe and stand behind this notion, there is no challenge that cannot be overcome.
4. Integrity
This is one of the most critical soft skills to practice when running a business. It is an unwavering commitment to acting according to morals and values and requires honesty, fairness and a lot of introspection. As a CEO, you can be put on a pedestal, so the importance of uncompromising integrity is great: you have to admit your mistakes and look failure in the eye without betraying your values. It has been my experience that the knowledge gained from failure far outweighs easy success at the expense of morale.
That said, I know the temptation involved when a person is placed in a seemingly unforgiving position, with a staff that relies on the company's success for a living. This can be scary. But there is always a choice – a chance not to compromise for monetary gain. At the end of the day, you can forgive yourself for a failure, but never for intentional wrongdoing. You will need a strong sense of purpose because your ethics will be tested often.
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Don't assume that soft skills will come easily; they are cultivated over time. Anyone can get a degree, but not everyone can effectively practice empathy, compassion, adaptability, and integrity, but they are essential to running a business and living a happy and healthy life.