Walt Disney World hospitality is going viral after a young girl had to give up her balloon to enter one of the major theme parks.

Stephanie McCarty took to LinkedIn over the weekend to share how her daughter had to check a balloon with guest relations to enter Disney's Animal Kingdom because balloons are not allowed because they “scare the animals.”

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She was told to pick it up at the end of the day.

“When we went to pick her up at the end of our day, not only did we get our balloon, but we also got a full report of what the balloon had done while it was separated from my daughter,” McCarty wrote. “What I love most about this particular experience was how they took a situation that they knew would be uncomfortable (if you've ever tried to take a balloon from a small child, you know exactly what I'm in for speak!) and found a way to make it less so.”

The service is called “Balloon Daycare” and of the four main parks, it only applies to Animal Kingdom.

Balloons are not allowed inside Disney's Animal Kingdom, water parks, ESPN Wide World of Sports or Disney's Animal Kingdom lodges (Kidani Village and Jambo House), according to Disney's listing. prohibited items.

McCarty's post has received over 5,100 interactions and 325 comments on the social media platform, with many praising the company for its hospitality and attention to small details.

“When we went to Disney, my two year old played with the phone in our hotel room and accidentally called guest services,” one person wrote. “When guest services answered a kid, they transferred him to Goofy who had a conversation with him. Amazing.”

“Forgot the brand, this is just human touching,” wrote another.

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McCarty said the experience inspired him to “seek the same opportunities” to turn unpleasant experiences into positive ones.

“What I love most about this particular experience was how they took a situation that they knew would be uncomfortable (if you've ever tried to take a balloon from a small child, you know exactly what I'm in for speak!) and found a way to do less,” she added.