Opinions expressed by Entrepreneur contributors are their own.
Why are they? authentic leaders so attractive? This is a question that has been widely discussed in the business landscape over the past few years. As someone who regularly consumes business literature, I have the buzz – employees are more likely to trust and follow someone who is honest, vulnerable, and not faking their whole persona.
While I see the value in leading with authenticity, my experiences as a CEO lead me to believe there is more to the story. Does being yourself guarantee success in an ever-changing market?
Let's use this example: a leader in the mobile phone industry who is really passionate about a certain product, but finds it difficult to change direction when customer needs and market trends evolve. The rise of smartphones and their resistance to this revolution leads to a loss of market share. Leader rigidity, often disguised as a commitment to their original vision (their authenticity), limits the company's ability to innovate. Authenticity alone will not get the job done in sectors characterized by rapid change that constantly forces managers to adapt and make difficult decisions.
There have been moments in my entrepreneurial journey when I was transparent and vulnerable has worked for me, and there have been times when it hasn't.
While developing my payment platform, I faced a dilemma regarding the business model and profitability. There was pressure to introduce hidden fees to ensure the business model was sustainable, but this went against my ideals of transparency. The hidden fees felt unfair, but a platform that was hemorrhaging money wouldn't serve anyone in the long run. So, I worked with my team to create a tiered pricing model with different features and fee structures. This solution has been very effective in practice.
Connected: Authentic leadership: What is it and why is it important?
The authenticity trap
Despite its popularity as a management buzzword, some perceive authentic leadership as an outdated and fashionable version of positive leadership theory. This is because it takes an overly simplistic view of corporate life and ignores the complexities of effective leadership. For example, it is essential to adjust communication styles and leadership approaches depending on the audience. Romanticizing authentic leaders as one-size-fits-all role models ignores the practical challenges of navigating high-pressure environments. This can manifest itself in several ways:
- Inflexibility: A rigid adherence to personal values in a dynamic environment can hinder necessary adjustments. Of a leader unwillingness to change their perspectives, meeting stakeholder expectations or following the unwritten rules of corporate etiquette in the name of authenticity can pose serious threats to their leadership journey.
- Charisma vs. Competence: There is a danger of confusing charisma with competence. Just because someone is engaging and authentic doesn't necessarily mean they have the skills and experience to lead effectively.
- Misrepresentation and manipulation: Transparency, a key tenet of authentic leadership, can be misused. Leaders who overshare or lack tact can inadvertently create anxiety or confusion within the team. Moreover, some skilled the manipulators can put on a convincing display of authenticity to gain trust and achieve their agendas.
Navigating the corporate landscape
Corporate orthodoxy defined by power-based leadership styles and an emphasis on control is slowly being replaced by more flexible management practices. The current climate embraces authenticity, but leaders must be prepared to face situations where personal authenticity may conflict with organizational conformity.
Investor expectations and market pressure can stifle even companies with progressive views on leadership and employee management. Pure originality alone does not prompt action in such circumstances. As a leader, you must inject strategic effectiveness into your leadership philosophy to catalyze progress. This balance is what we can call “effective authenticityWhile sticking to their convictions under difficult circumstances, effective leaders also display strategic thinking and a results-oriented attitude.
Connected: How to Create a Thriving Workplace by Leading Authentically
Tenants with effective authenticity
- Strategic navigator: Effective authenticity is not just about the ability to adapt. Leaders need to keep up with current industry trends and ask questions like, “What are the biggest changes happening right now, and how can I prepare my organization for disruption?” Take, for example, Satya Nadella, CEO of Microsoft. Anticipating the industry's shift to cloud-based solutions and mobile technologies, Nadella charted a new course for the firm. This strategic prudence allowed Microsoft to navigate change while remaining true to the company's heritage and core values.
- Evolving beliefs and ideas: Effective authenticity recognizes that core values can evolve alongside circumstances. Leaders must periodically reflect on their principles and the firm's mission and how they fit into the changing world around them. Consider Indra Nooyi, the former CEO of PepsiCo, who prioritized profitability and social responsibility by introducing a line of healthier products. This decision demonstrates the ability to reassess ideals to stay relevant and achieve goals—a key aspect of effective authenticity.
- Responsible innovation: Challenging the status quo is essential and using technology for advancement is the norm. Effective authenticity lies in supporting disruptive innovation while adhering to ethical regulations and practices. Conducting proper research on the impact of any new product or service on society and the environment is one solution to achieving this balance. A prime example is Tim Cook, CEO of Apple, who advocates innovation in technology by prioritizing it Environmental sustainability AND user privacy. Apple's use of recycled materials in their products is a step in the right direction, showing their commitment to responsible innovation.
- Organizational self: While authenticity is generally desirable, effective authenticity recognizes that there are times when leaders may need to prioritize the well-being of the organization over their personal feelings. When Starbucks was facing an economic downturn, then the CEO Howard Schultz focused on stability through decisive actions and strategic pivots, balancing transparency with the need for difficult decisions. Similarly, having a structured decision-making framework ensures that leaders can make tough choices when they need to.
Even effective authenticity is not a magic bullet. For leaders, the most challenging part must be dealing with the uncertainty of where many industries are headed. However, what you can do is be prepared for what lies ahead by finding the right balance between being authentic and getting results.