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Running a business comes with its fair share of challenges, from keeping inventory and finances to making tough decisions about where to invest resources. But what happens when people try to trick you? Whether it's through fake emails or fake invoices, falling victim to fraud can completely disrupt your operations. Despite all the great technologies and security measures available, small businesses are still prime targets for fraudsters. With their limited resources and often inadequate defenses, they are easy prey. Just in the last year, 96% of US companies were the subject of at least one fraud attempt. That's why being alert and ready to defeat those scammers is more important than ever.
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1. Phishing attacks
Phishing attacks are sneaky tactics cyber criminals use to trick individuals into revealing personal information such as passwords and financial details. In fact, phishing is the most common type of cybercrime, with an estimated 3.4 billion spam emails sent daily.
How can small businesses protect themselves? Start by recognizing phishing attempts and training your employees to do the same. Be wary of unexpected emails or messages and check that they are genuine before replying. Studies show that businesses that regularly train their employees about cyber security are much less likely to fall for these scams.
Next, make sure your emails are protected with email authentication protocols like SPF (Sender Policy Framework) and DKIM (DomainKeys Identified Mail). These protocols help verify the authenticity of email senders, making it harder for attackers to spoof legitimate addresses. Implementing these measures can significantly reduce the risk of becoming a victim of phishing attacks.
2. Invoice fraud
Bill fraud schemes trick businesses into paying for goods or services that were never provided. These fake invoices can easily deceive employees, leading to unauthorized payments. In 2019, this type of fraud caused businesses to lose 132 million dollars.
Watch out for red flags such as discrepancies in billing details, invoices from unknown vendors and requests for payments to unverified bank accounts. To protect your business, it is essential to have a stable payment approval workflow. Start by establishing strict invoice approval processes that require multiple reviews and authorizations before any payment is made.
Make it a habit to verify the identities of sellers through independent means, especially when dealing with new or unknown sellers. Use email authentication protocols to catch and block phishing attempts related to invoice fraud. Check your accounts payable transactions regularly to spot any unusual activity early. Also, train your employees to recognize and handle potential invoice fraud. By taking these precautions and ensuring a robust payment approval workflow, you can significantly reduce the risk of falling victim to these scams.
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3. Business Email Compromise (BEC)
Business email compromise (BEC) scams occur when cybercriminals impersonate company executives or trusted vendors to manipulate employees into transferring funds or sensitive information under false pretenses. These scams are extremely common, with the FBI reporting that BEC scams count 1.8 billion dollars in loss only in 2020.
One of the biggest BEC scams ever recorded tech giants Facebook and Google between 2013 and 2015, resulting in around $121 million in losses. This high-profile scam serves as a stark reminder to all organizations of the threat posed by BEC scams. So, if even big companies like Facebook and Google can be fooled, it's a wake-up call for everyone to stay sharp and maintain their vigilance against BEC scams.
BEC fraudsters use various tactics such as social engineering, email spoofing and gathering information about organizations to exploit weaknesses. To combat BEC, businesses must employ multiple cybersecurity measures. Implementing email authentication protocols such as DMARC can also help prevent email fraud and impersonation. Also, having strict verification procedures for fund transfers can ensure that financial transactions are legitimate, reducing the risk of falling victim to BEC scams.
4. Fraud of payments
Payment fraud is a serious issue that takes advantage of weaknesses in payment systems, such as forged checks, unauthorized transactions and card skimming. If there are signs of payment fraud, such as a sudden drop in income or strange activity in your accounts, call for careful monitoring and action. To address these threats, businesses need to strengthen their payment security with things like encrypted payment solutions and close transaction monitoring.
The numbers in payment fraud are quite disturbing. 59% of e-commerce companies have seen an increase in online payment fraud. Reports of check fraud nearly doubled between 2021 and 2022, reaching 683,541 cases. Identity theft, especially credit card fraud, is still a major concern, with 426,000 cases reported in 2023 alone. Looking ahead, US credit card fraud costs are expected to reach $165.1 billion over the decade next. These statistics show why taking proactive steps to protect against payment fraud is essential. Consider joining more secure payment platforms and opting out of traditional slow methods such as checks and credit cards.
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5. Imitation scams
Impersonation scams are becoming more common and can hit anyone, so staying on guard is essential. In 2020, the Federal Trade Commission took 498,000 reports of these frauds, causing $1.2 billion in losses. Scammers often pretend to be from trusted organizations like the IRS or a bank, hoping to trick you into giving them money or personal information. Scammers use clever tricks to make themselves appear legitimate, such as threatening legal action or creating emergency situations.
To protect yourself, be careful unsolicited requests for money or personal information, especially if they require immediate action. If you are unsure, verify the claim independently through official channels such as contact the organization directly.