LPL Financial has been a leader in the independent broker/dealer space for years, serving approximately 22,000 financial advisors representing over $1 trillion in brokerage and advisory assets. This means that the business needs its infrastructure to be fast, reliable and secure. Everything LPL does is positioned around helping advisors take care of their clients, with technology being a driving force.
In this episode, Shannon Rosic, WealthStack's director of content and solutions, talks with Greg Gates, CTO of LPL, about how technological advances are driving the firm's digital transformation.
Shannon and Greg also discuss:
- 2024 plans around technology spending
- LPL's stance on artificial intelligence
- How the firm prioritizes technology initiatives for advisors
- Striking the right balance when it comes to business scaling
Connect with Shannon Rosic:
Connect with Greg Gates:
About Greg Gates:
Greg Gates is managing director and chief information officer for LPL Financial. In this role, Mr. Gates is responsible for managing all aspects of the firm's technology and systems. He leads a high-performance information technology organization responsible for delivering market-leading technology solutions and platforms that enable positive and compelling experiences for LPL advisors and employees.
Mr. Gates joined LPL in 2018 with nearly two decades of senior management experience focused on applying technology to solve business challenges on a global scale. Prior to joining LPL, Mr. Gates led the Product Management and Engineering teams at PayPal from 2011 to 2018, focusing on internal technology platforms, merchant and consumer experiences, risk and security, and global operations. Prior to that, at Bank of America, he led a variety of technology organizations, culminating in leading Bank of America's Contact Center Technology from 2002 to 2011.
Mr. Gates earned his bachelor's degree in biomedical engineering from Vanderbilt University in 1999 and has successfully completed numerous leadership programs, continuing education and certification from several organizations. He most recently served on the Pega Platform Customer Advisory Board at Pegasystems and previously served on the Avaya Customer Advisory Board. He is currently on the CIO Advisory Board of Box, Inc.