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For any business trying to increase visibility and market share, local listings marketing and social media are vital tools. And with 46% of all searches related to location, the importance of local search marketing to increase visibility on Google is undeniable.
Local listings provide customers looking for products or services with essential information about a business, which significantly improves the business's presence in search results. When combined with social media, these tools form a comprehensive strategy that ensures a business is not only easily found, but also actively engaged by potential customers.
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Optimizing social media profiles for local marketing
Local businesses they use social media for marketing goals should include information such as an address, some contact details and a link to their website in their profiles.
By entering such specifications, customers who live nearby can find and call the business without any difficulty. With a noticeable increase in “near me” mobile searches from 136% last year, ensuring that these details are included is more important than ever for local discovery.
In addition, using location tags in social media posts and during events can further increase the local visibility of the business and drive customers to either the physical store or the website.
In addition to the above, it is essential to ensure that the NAP (short form for Name, Address and Telephone Number) information is consistent across platforms.
Search engines and social media platforms use this NAP data to verify the authenticity and trustworthiness of a business. Any change in NAP confuses potential customers and hurts the business's search engine rankings.
To help ensure consistency, frequent checks and updates of NAP information on social media, local listings and business websites should be carried out as this will not only improve search engine optimization (SEO), but also build trust among customers and maintain your brand reputation.
Location tagging as a way to increase visibility
Geotagging on social networks like Instagram and Facebook can lead to more visibility in local search engine results and location-based feeds. As a business, you should always tag your locations in posts and stories attract local users.
In order to encourage customers to check out your location or tag your location, try to create an attractive place within your premises that makes people want to take a photo, for example, a mural or unique interior. Providing rewards for checking in, such as discounts or prizes, can also be an effective way to encourage this habit.
And once a customer tags your business, always highlight their posts on your business's social media, as this is a great way to inspire more visitors to share their experiences, which increases community engagement.
Promotion of local events on social media
Social media is one of the most effective tools available to create buzz around local events or promotions. By creating, say, a Facebook event page, businesses can centralize information and manage RSVPs efficiently.
To increase the engagement of your event, you can use live video during the event for real-time interaction, attracting those who could not attend the event in person. Frequent updates about the event before the day can also allow the local community to stay up to date so that they can come in larger numbers and keep them informed.
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Using user-generated content to boost local listings
You can inspire your customers to share their stories and tag your business location on their posts to populate the content pool with real customer opinions. THESE created by users segments are very effective and can be used on various online platforms, such as social media and local lists.
Sharing real customer stories and photos is a great way to showcase interaction while also increasing credibility and attracting new customers. You can further capitalize on this engagement by running contests and offering rewards for the best photos or stories customers share, thereby increasing your reach and engagement on social media platforms.
Engagement with local influencers and community groups
Connecting with local influencers and community groups is the most authentic way to increase your brand visibility and level of engagement within the community. By establishing meaningful relationships with people whose values align with your brand and actively participating in local events, you give your brand an opportunity to foster a deeper sense of community and a loyal customer base.
Monitoring and responding to reviews across platforms
You can use social media to track and respond to comments on local listings, which will have a positive impact on how people think of your business. So make sure you incorporate responding to reviews in your social media strategy if you want to improve customer relations and reputation management. And remember to always handle positive and negative feedback in a constructive way.
Local listing and social media marketing strategies, when combined, provide a holistic approach to digital marketing that increases visibility, engagement and local SEO. As a business, you can apply this comprehensive approach to strengthen yours local market the presence and development of stronger community ties.